Jewellery Repair, Re Conditioning & Cleaning

Like most things that we love so much and are often worn, there comes a time when it needs a little TLC. Our jewellery is no exception and we pride ourselves on being able to repair or re-condition your Cherise Castle-Blugh Jewellery in our Studio.

Some of our most common repair services include replacement of broken chains and replacing a lost single earring. (as long as we have the same materials previously used)

For any of our Bespoke designs, we suggest that your Jewellery receives periodic professional maintenance. We can check your Jewellery for damage such as accidentally knocked gemstones and loose settings.

If you have any repair related questions please contact us @ This email address is being protected from spambots. You need JavaScript enabled to view it. or you can call us via phone @ 868.488.0507. Please note that we are unable to confirm any possible charges over the telephone, as we require the item be brought into us for assessment first.

Our repairs and reconditioning lead time is 4 - 6 weeks.

We are happy to offer a variety of Repair and Design services. Get in touch to inquire about your broken Jewellery!

 We Offer:-

  1. Beaded Jewellery repair and assembly
  2. Restringing of pearls
  3. Rosary repair
  4. Earring hook, clasp, and chain/cord replacement
  5. Wire-wrapping
  6. Vintage Jewellery repair 
  7. Design consultations
  8. Cleaning
  9. Silver plating services / re-plating & polishing 

Repair Return Instructions

To return an item of Cherise Castle-Blugh Jewellery, simply follow the instructions below.

* We will send you our Repair Form once you've been in email contact with our jewellery repair department.

* Please package your Jewellery safely either in its original box or a sturdy packaging for return.

* For single earring replacements, please ensure you return the existing earring to us for a complimentary reconditioning.

* If you require a replacement chain, please ensure you enclose the pendant and chain (if applicable) in your package, so that we can attach it to your new chain.

* Make sure to include your completed Repair/Service form. Failing to include the completed form will result in a delay in the processing of your repair.

* Cherise Castle-Blugh Jewellery Designs does not accept any responsibility for return postage costs, nor for any items lost, stolen or damaged in transit. These responsiblities are those of the customer.

* Once your item is received, we will assess your Jewellery and, if applicable, call you with a Repair quote. Please be advised that chargeable repairs will only be processed once payment has been received.

We look forward to serving you! 

Download Repair and Re-conditioning Form

 

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Jewellery Care & Cleaning

All Cherise Castle-Blugh pieces are very low maintenance and do come with a complementary specially treated cotton cleaning cloth to easily restore their shine and sparkle. We include in each package a "Care for Jewellery" sheet.

Gift Wrapping

All Cherise Castle-Blugh pieces comes beautifully packaged, ready for gift-giving.

Certificates

My gift certificates come beautifully presented and can be personalized with your own message.

My Personal Product Guarantee

I hope that you are happy with the unique Cherise Castle-Blugh designed jewellery piece you have selected and that your selection brings you blessings. Wear it with love. I thank you for your purchase. I proudly stand by my products. I am very passionate about creating for you and take great pride in my work and only source the highest quality jewellery components for my brands. I am constantly striving to improve my products, packaging and service, and will always welcome your feedback.

 

Love and Blessings,

Cherise

Certified Jewellery Designer, Mineral & Gem Collector
Artisan Jewellery Designer, IGS Pro Member

XOXO